1win Rules and Regulations in India

These terms govern your use of the 1win platform, including the 1win official website and mobile application, for all users accessing services within India. By creating an account or placing a bet, you accept these rules in full and agree to comply with all applicable legal requirements. The platform operates under strict regulatory frameworks to ensure fair play, secure transactions, and responsible gaming practices. These conditions apply to all activities on the platform, including sports wagering, casino games, and financial transactions. Users must meet the minimum age requirement and follow all stipulated guidelines to maintain account access and eligibility for services.

General Terms

By registering on the platform, you enter into a binding agreement that governs your relationship with the service provider. All users must be at least 18 years of age and possess the legal capacity to enter into contracts under Indian law. The platform reserves the right to modify these terms at any time, and continued use following changes constitutes acceptance. Users are responsible for maintaining the confidentiality of their account credentials and for all activities conducted through their accounts.

  1. Registration requires accurate personal information and verification of identity before withdrawal privileges are granted.
  2. Each user may maintain only one account; multiple accounts will result in suspension and forfeiture of funds.
  3. The platform retains the right to refuse service, suspend, or terminate accounts for violation of these terms or suspicious activity.
  4. All content, including software, graphics, and text, is protected by intellectual property rights and may not be reproduced without permission.
  5. Users agree to use the platform solely for personal entertainment and not for commercial purposes or illegal activities.
  6. The platform disclaims liability for losses resulting from technical failures, third-party actions, or events beyond reasonable control.
  7. Disputes shall be resolved through arbitration in accordance with Indian law, and users waive the right to class action proceedings.
  8. Communications from the platform may be sent via email, SMS, or account notifications, and users consent to receive such messages.
  9. Bonus funds and promotional offers are subject to specific terms that must be read and accepted before claiming.
  10. The platform employs measures to prevent fraudulent activity, and reserves the right to void bets or winnings obtained through abuse.

General Betting Rules

All wagers placed on the platform are subject to acceptance by the service provider, and the platform reserves the right to reject or limit stakes without explanation. Users must have sufficient funds in their account balance before placing a bet, and minimum and maximum stake limits vary by event and market. Winnings are calculated based on the odds displayed at the time of bet acceptance, and results are determined according to official outcomes published by relevant sporting authorities. The platform may void bets in cases of obvious pricing errors, technical malfunctions, or fraudulent activity.

  1. Bets are confirmed once a unique transaction ID is generated and displayed in the user’s betting history.
  2. Odds may fluctuate before an event begins, and the odds accepted at the time of placement determine potential returns.
  3. Minimum stakes typically begin at ₹100, though specific markets may have different thresholds depending on the event.
  4. Maximum payout limits are applied per bet slip and may be adjusted based on risk assessment and event popularity.
  5. Live betting allows wagers during ongoing events, but odds update rapidly and acceptance depends on real-time availability.
  6. Settlement of bets occurs after official results are confirmed, and any subsequent changes to results may lead to re-settlement.
  7. Accumulator bets require all selections to win, and a single loss results in the entire bet being lost.
  8. The platform prohibits arbitrage betting, syndicate activity, and use of automated systems or bots to place wagers.
  9. If an event is abandoned or postponed, bets may be voided or carried over depending on the specific sport’s rules.
  10. Users have 90 days to dispute bet settlements, after which all results are considered final and cannot be challenged.

Payment Rules

Deposits and withdrawals are processed through secure payment channels, and users must verify their identity before requesting any withdrawal. The platform supports multiple payment methods tailored for Indian users, including UPI, bank transfers, e-wallets, and cryptocurrency options. Processing times vary by method, with e-wallets typically completing within 24 hours, while bank transfers may take 3-5 business days. All transactions are subject to anti-money laundering checks, and suspicious activity may result in delays or account restrictions.

  1. The minimum deposit amount is ₹500, and there is no maximum limit for most methods, though individual payment providers may impose their own caps.
  2. Withdrawals require prior identity verification through submission of valid government-issued ID and proof of address documents.
  3. The minimum withdrawal amount is ₹1,000, and users may request multiple withdrawals provided they meet verification requirements.
  4. Funds must be wagered at least once before withdrawal to comply with anti-money laundering regulations and prevent misuse.
  5. Payment processing fees are generally not charged by the platform, but third-party providers may deduct their own transaction charges.
  6. Cryptocurrency deposits are credited instantly after network confirmations, offering faster and more private transaction options.
  7. Withdrawal requests are reviewed within 24 hours, and approved transactions are processed according to the selected method’s timeline.
  8. Accounts suspected of fraud, money laundering, or bonus abuse may have funds frozen pending investigation and may be permanently closed.
  9. Currency conversions are handled at prevailing exchange rates, and users are responsible for any fees imposed by their banks.
  10. The platform reserves the right to request additional verification documents at any time to ensure compliance with regulatory obligations.

Responsible Gambling

The platform is committed to promoting responsible gaming practices and providing tools to help users maintain control over their gambling activities. Gambling should remain a form of entertainment, and users are encouraged to set personal limits on time and money spent to prevent financial or emotional harm. The platform offers self-exclusion options, deposit limits, loss limits, and session time reminders that can be activated through account settings. Users who feel they may be developing a gambling problem are urged to seek professional help and make use of available support resources. Responsible gaming is a shared responsibility, and the platform works to identify and assist users exhibiting signs of problematic behaviour. Minors are strictly prohibited from accessing the platform, and robust age verification measures are in place to enforce this policy. The platform does not extend credit or loans to users, ensuring that all gambling activities are conducted with funds that users can afford to lose.

  • Gambling Helpline India: A 24/7 support service providing counselling and guidance for individuals struggling with gambling addiction;
  • National Institute of Mental Health and Neurosciences (NIMHANS): Offers treatment programmes and psychological support for compulsive gambling behaviours;
  • Gamblers Anonymous India: A peer support network where individuals can share experiences and work towards recovery;
  • The All India Institute of Medical Sciences (AIIMS): Provides psychiatric services and specialised treatment for behavioural addictions;
  • Local mental health professionals: Users are encouraged to consult certified counsellors and therapists in their area for personalised support.

Anti-Money Laundering

The platform maintains a strict anti-money laundering policy in compliance with Indian financial regulations and international standards to prevent illicit activities. All users are required to complete identity verification before processing withdrawals, and the platform monitors transactions for patterns that may indicate money laundering or terrorism financing. Suspicious activities, such as rapid deposits and withdrawals without significant betting activity, unusual transaction volumes, or inconsistent user information, are flagged for review. The platform cooperates fully with law enforcement agencies and regulatory bodies, providing information when legally required. Users found to be involved in money laundering, fraud, or other illegal activities will have their accounts immediately suspended, funds frozen, and may face permanent exclusion from the platform. The platform employs advanced transaction monitoring systems to detect anomalies and ensure that all financial activities comply with applicable legal frameworks. By using the platform, users consent to these measures and acknowledge that the platform has the right to request additional documentation to verify the source of funds at any time.

Privacy Policy

The platform is committed to protecting user privacy and handling personal data in accordance with applicable data protection laws in India. Personal information collected during registration includes name, date of birth, email address, phone number, residential address, and payment details, all of which are used solely for account management, transaction processing, and regulatory compliance. This data is stored on secure servers using encryption technology, and access is restricted to authorised personnel who require it to perform their duties. Users have the right to access, correct, or request deletion of their personal information, subject to legal retention requirements for financial and regulatory records. The platform does not sell, rent, or share personal data with third parties for marketing purposes without explicit consent, though information may be disclosed to payment processors, verification services, and regulatory authorities when necessary. Cookies and similar tracking technologies are used to enhance user experience, analyse site usage, and deliver targeted content based on browsing behaviour. Users can manage cookie preferences through browser settings, though disabling certain cookies may affect platform functionality. The platform retains the right to update this privacy policy, and users will be notified of material changes through email or account notifications.

Security

The platform employs comprehensive security measures to protect user accounts, personal information, and financial transactions from unauthorised access and cyber threats. All data transmitted between users and the platform is encrypted using industry-standard SSL/TLS protocols, ensuring that sensitive information remains confidential during transmission. The platform continuously monitors for suspicious activity and employs fraud detection systems to identify and prevent unauthorised access attempts.

  • Advanced encryption technology safeguards all data in transit and at rest, preventing interception or tampering by malicious actors;
  • Two-factor authentication (2FA) is available and strongly recommended, adding an extra layer of security beyond username and password;
  • Regular security audits and penetration testing are conducted to identify vulnerabilities and ensure system integrity;
  • Account activity monitoring alerts users to login attempts from new devices or unusual locations, enabling rapid response to potential breaches;
  • Secure payment gateways are integrated to handle financial transactions, ensuring that card details and banking information are never stored on platform servers;
  • Automated logout features terminate sessions after periods of inactivity, reducing the risk of unauthorised access on shared devices.

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